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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Gerardo Castillo

May 16, 2025

5  out of  5
rating by Jose Gerardo Castillo
"Jill and her team have been phenomenal since I decided to switch insurance companies. From the very beginning, she was very straightforward and presented me the best information possible for me to evaluate options, so I could pick the best one for me and my specific needs. She also helped me to add/remove cars from my current policy by just sending her a text message. Easy, direct, and hassle-free. Couldn't be happier and I highly recommend her to anyone!"
We responded:
"Thank you, Jose! I’m so happy we were able to help you, and we’ve loved working with you! "
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Kara Ziegenfuss

July 24, 2024

5  out of  5
rating by Kara Ziegenfuss
"Jill and her team were very responsive with my transfer request. They answered any questions I had, explained everything thoroughly, and saved me money in the end with more coverage. Thanks to Jill and her team for their warm welcome and assistance!"
We responded:
"Thank you so much for your review, Kara! I’ve loved working with you, and I can’t wait to hear about your horses, once you get them! 😊"
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J

November 22, 2023

5  out of  5
rating by J
"Recently switched auto ins from Geico to Jill Wenstrand State Farm. Not only did they beat Geico's rates, Brittany Mitchell made the transition effortless and seamless. Excellent and professional communications, a pleasure to do business with."
We responded:
"Hey J! Thank you so much for your review! I’m so happy to hear that Brittany gave you an exceptional experience! Welcome to our State Farm family! "
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Kirti Kamdar

November 21, 2023

5  out of  5
rating by Kirti Kamdar
"We recently relocated to triangle area and a mutual friend gave me Jill’s contact for our insurance needs. When I called I ended up getting hold of Brittany. This turned out to be such a good thing. Not only she was able to provide suggestions and meet our needs for various insurance, she went out of the way to help me with all the relevant information with DMV licensing and registration process as well as do’s and don’t. It is quite refreshing to work with someone like Brittany who is not only very professional and responsive but also goes out of the way to make things easy for you. The whole staff at this agency is quite friendly and helpful when Brittany was not around. I would highly recommend checking them out for insurance needs."
We responded:
"Thank you for your review, Kirti! I’m so happy to hear that you had a good experience! Welcome to the Jill Wenstrand State Farm family! "
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Tameka Johnson

August 15, 2023

5  out of  5
rating by Tameka Johnson
"I've used the service of a few other Insurance companies, but none compares to Jill and her staff at State Farm. They truly make you feel like family, and not just another "customer." They go the extra mile to make sure your needs are cared for."
We responded:
"Thank you, Tameka! We absolutely adore you and love having you as a customer!"
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Pamela W

August 4, 2023

1  out of  5
rating by Pamela W
"I have been a customer here for years and never had a bad experience until now. While texting the office, the administration got mad that I changed my mind about adding a policy. She was very rude to me via text message. When I stated that I wanted to talk to Jill Wenstrand, I was told she would be in later on that day. And that she would be too busy to talk to me. I asked that they let me her know I still wanted to talk to her. Two days later, I still haven't heard from Jill. When I called the office, I was told that she was out of the office and did not have a voice-mail. This seems strange since all professionals' offices have voice mail. It seems that the person I was talking to did not want me to talk to Jill. This was bad customer service altogether. I would not recommend this office simply because of the administration. I was even worried that the lady I was texting would cancel all my policies. I definitely did not feel like I was valued as a customer and have decided to change to a different agent. Hopefully, Jill Wenstrand sees this post."
We responded:
"Hey Pamela- I’m sorry you felt you didn’t receive exemplary customer service. I’ve gone through all the texts and reviewed the details of the situation, and addressed any issues I identified with our office processes. I was out of office because we had to put my sweet dog down, so my team was trying to respect my privacy during that time. I appreciate your feedback, and we will always use situations like this to make our customers’ experience even better. Have a blessed 2023!"
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Matt Darby

July 11, 2023

5  out of  5
rating by Matt Darby
"Andrea Lazlo, Office Manager at Jill Wenstrand State Farm, is absolutely wonderful. She is the reason why I have stayed with State Farm as my insurer for years. She is kind, extraordinarily hard working, an outstanding communicator, always easy to get in touch with, and has gone above and beyond to make sure my insurance needs were met. She is truly awesome. I plan on staying with State Farm as long as I can because of her."
We responded:
"Thank you for your review, Matt! I might be biased, but I really lucked out when I found Andrea! "
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Angie Hyatt

March 29, 2022

5  out of  5
rating by Angie Hyatt
"I enjoyed working with Jill to obtain Renter's Insurance. She is very knowledgeable and professional in the insurance industry. Jill was able to put me at peace for my selection, save me money, understood my need(s), and welcomed me with a very personable personality. She's the GREATEST , I can honestly say in working with insurance agents. Thanks Jill!"
We responded:
"Thank you for your review, Angie! ❤️"
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scott pacinelli

March 19, 2022

5  out of  5
rating by scott pacinelli
"When you find yourself needing Insurance, Let me tell you about the great staff and agent Jill Wenstrand. This office is always eager and willing to assist with your request. And when they commit to help, you can count on them 100%. I also want to mention that Jill and her staff offer great pricing for all of your insurance needs. Long time loyal customer and big fan of State Farm Insurance."
We responded:
"Thank you so much for your review, Scott! We love having you as a customer and look forward to talking with you again soon! Enjoy this amazing weather and have a fantastic week!"
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Stephanie Howell

March 25, 2021

1  out of  5
rating by Stephanie Howell
"Horrible agency"
We responded:
"Hey Stephanie- I’m so sorry you’re upset about something concerning my agency, but I’m not showing that you are a current customer of mine. I am not showing anyone in my book of business with your name, so feel free to call the office so we can talk through any concerns you have."
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Stefanie Howell

July 31, 2019

5  out of  5
rating by Stefanie Howell
"Our experience with State Farm has been great! The agents we have worked with have been very friendly and helpful. They helped us find the best home and auto insurance plans that worked best for us, and they made the process enjoyable! Jill is very responsive and helped line everything up for us quickly! We are very happy and fortunate to work with them!"
We responded:
"So excited you all joined our State Farm family! I can’t wait to hear about your new house and how you decorate! ☺️"
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Cheryl Alles

July 31, 2019

5  out of  5
rating by Cheryl Alles
"Jill was a life saver! I was stranded with a flat tire and anxious since I couldn't get internet service to find a roadside service vendor. Jill immediately brought my blood pressure down by handling all of that for me. Very pleased with the service. Thank you, Jill!"
We responded:
"Thank you, Cheryl! I hated that you were stranded, but I’m so glad we were able to get you taken care of quickly!"
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Erinn O'Neill

July 29, 2019

5  out of  5
rating by Erinn O'Neill
"Every experience I’ve had has been great. Everyone I’ve spoken to is very polite, friendly, and helpful! They’re also very quick to respond which is fantastic. The best people to work with! My new apartment complex asked me to revise my renters insurance SEVERAL times and Jill did it quickly every time."
We responded:
"Thank you, Erinn! Love having you as a customer- glad we got the apartment complex what they needed! 😉"
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Alyssa Munkres

July 29, 2019

1  out of  5
rating by Alyssa Munkres
"Working with Jill was a nightmare. Thankfully corporate State Farm is great and apologized and made up for her multiple mistakes. We had to pester her to get anything done. On multiple occasions she would say she’d get something done and then not follow through. We had to correct things multiple times despite giving her the exact information each time. She does not run an organized or efficient business. I would not recommend her to anyone."
We responded:
"Alyssa- I’m sorry to hear you did not enjoy working with me. I truly loved working and talking to you and Josh while you were my customers. I appreciate the feedback and will definitely use it to help us better serve our customers moving forward! I did try to schedule a review appointment with you but since you were moving to Texas you declined. I always want to do those review appointments so we can make sure everything runs smoothly. Best of luck with you all and your future!"
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tandrel lennon

January 4, 2019

1  out of  5
rating by tandrel lennon
"Jill was extremely unprofessional and tried to force me to purchase her life insurance. After I stated I was uninterested at the moment over the phone she then proceeded to send me a long shady paragraph through email still bringing up the death of someone who died the previous day which is unethical on her end and none of my business . Using death as a tactic to sale life insurance is horrible . She also brought up the fact that I’m a new mom to try and make me feel bad. She went as far as to say that my family would have to resort to go fund me pages if I passed away and even went as low as to say that since I worked in insurance then I should understand the importance of life insurance. It is two days later and she’s atill being unprofessional and going back and forth with me after she disrespected me by bringing up my family , new baby , past work experience & my family’s finances . She crossed the line and is extremely unprofessional...to email me after I declined on the phone is too far ...it’s not her business why I declined she’s doing too much . I am a young single mom taking care of everything by myself I just got my masters degree this December and I’m workinh on securing my job so that I can get my health and life insurance so for her to bring up my parenting just takes this to another level because I’m doing everything in my power to make sure my child and I are successful. Being a new parent is tough by itself I don’t need her harassing and attacking me. As a new parent there’s a lot of things I have to take care of that I can’t do at the moment . It’s life ! But to bring up the death of another individual?? That’s low . The fact that she’s still emailing me shows how unprofessional she is ... I don’t recommend Jill’s office . Please go to another State Farm . This is her first email “I’m sorry you’re not open to getting that need taken care of right now . Last night the people who didn’t come home last night didn’t expect to not make it home .you should know the importance of having something in place “ “when you’re ready to get this need taken care of for your family and carter ...until then I hope nothing happens with your health that would prevent you from getting this need taken care of “ this is only part of one of the emails smh . I am totally offended and disgusted. Learn professionalism Jill . No one can tell me these words are professional period. 🤦🏽‍♀️ In response to jills comment- everyone please visit her Facebook page , I have posted the entire thread of emails for you to read for yourselves! I don’t threaten people, but I will go in person to have an adult face to face conversation because I don’t have time to be going back and forth with you over an email day after day ....that is harassment"
We responded:
"Thank you for your feedback, Tandrel. I talk to every customer about life insurance, especially if they don’t have anything in place. It is so important to protect the people you love from financial burden. I did follow up with an email to let you know the cost to take care of this need monthly, since you would not allow me to speak on the phone. I shared with you the statistics of go fund me pages because of life insurance not being in place, and the real risk that all of us face if we don’t have proper protection in place. I did not say someone had died last night, but I did share that ‘the people who passed unexpectedly last night didn’t expect to not come home to their families’. In all of the documented emails, I was very professional and kind to you, but after multiple disrespectful emails from you, two of which contained threats, I had to let you know that I would contact the authorities if further harassment was continued. As I said in my email- I ask all customers about this need because I truly care about each and every customer and their families, and I’m very sorry that has offended you. I welcome everyone to read the emails referenced sent, as they project my well wishes and true intentions that Tandrel has an amazing 2019, along with our office truly wanting what’s best for her and her family! I can only educate my customers, what they do with it is up to them. I wish you and your family the best 2019 possible and I truly hope you’re able to get protection in place for your family in the near future! And congrats on working on your Masters- that’s awesome! ☺️"
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Mandy Cherry

December 9, 2018

5  out of  5
rating by Mandy Cherry
"You won’t find a more caring agent! Office staff provides the greatest customer service. Always kind, caring and timely. Highly recommend!!"
We responded:
"Thank you, Mandy! We appreciate your kind words!"
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Crystal Dougan

December 8, 2018

5  out of  5
rating by Crystal Dougan
"I currently do business with another branch of State Farm since I do not live near Jill's office. However, since we know one another well outside of her office, I have asked her for insurance advice from time to time. I have been so impressed that she has never ever tried to take me away from the place we currently do business with. She has even told me how much she values her customers and does everything she can to retain loyal customers. Her level of leadership and commitment to her business and employees is really special. You would be in very good hands as one of her customers!"
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Adam Lemmert

December 8, 2018

5  out of  5
rating by Adam Lemmert
"I’ve been with State Farm for years and wouldn’t consider going anywhere else because of Jill and her awesome team!"
We responded:
"Thank you, Adam!"
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Zach Carpenter

December 8, 2018

5  out of  5
rating by Zach Carpenter
"Jill and her team are awesome! I wouldn’t go anywhere else with my insurance. She even saved me on my car payment. I highly recommend!!"
We responded:
"Thank you, Zach!"
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Andrea Morton

July 16, 2018

5  out of  5
rating by Andrea Morton
"Excellent agent and agency!"
We responded:
"Thank you, Andrea! We appreciate that!"
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PowerForce Forever Urs

February 23, 2018

5  out of  5
rating by PowerForce Forever Urs
"Cool Genuine Staff..makes sure your Satisfied and takes the time to listen and know the people..STATEFARM!"
We responded:
"Thank you!!"
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Jesse Lowery

February 3, 2018

5  out of  5
rating by Jesse Lowery
"I don't know where to begin...I was surprised to see that Mrs Wendstrand graduated from college with a degree in education and not a doctorate degree in business due to the impeccable service that her staff, and in particular, Mrs Wendstrand. She has always greeted me with a smile and made me aware of all my options and has never steered me in the wrong direction. There has even been occasions where Mrs Wendstrand could have easily benefited from choices I wanted to make and instead of saying ok and profiting from my bad choices, she showed me a better path that saved me money and I would have never known. I continue to be impressed by her in depth knowledge of the business and the honest and integrity that helps solidify the great insurance company that State Farm has become. I've been with other agents and even other companies and Mrs Wendstrand and her branch runs circles around them all. I feel a great sense of comfort knowing she loves her job and takes pride in her work to do the very best she can with every customer. I almost feel a little guilty it's taken me this long to post about the great work her and her office does and hope that anyone who's reading these reviews takes my advice and does there business with Mrs Wendstrand. I could go on and on annoy the numerous positive experiences I've had but I'll save them for another review at a later date. I just wanted to express my gratitude and thank you for the great job that you and your office do."
We responded:
"Thank you so much for your kind words, Jesse! We’ve absolutely loved having you as a customer, and we look forward to taking care of you and your family for years to come! ☺️"
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cindy dean

February 3, 2018

5  out of  5
rating by cindy dean
"Jill and her office staff are both knowledgeable as well as outstanding with customer service! We have had such a pleasant experience with Jill and her staff, as they are always willing and able to answer all our questions and meet our insurance needs. I highly recommend this office."
We responded:
"Thank you, Cindy! We’ve loved working with you and we are here whenever you need us!"
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Gary Selby

February 3, 2018

5  out of  5
rating by Gary Selby
"Jill and her team are awesome!!!! They are always professional and courteous. Jill goes above and beyond to take care of her clients. You are treated like family."
We responded:
"Thank you, Gary! So happy to hear you feel at home with our Office! We always look forward to hearing from you!"
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Chad Sellers

February 2, 2018

5  out of  5
rating by Chad Sellers
"Terrific small business! Helped me with all my concerns and went the extra mile to make sure I was taken care of. Definitely makes you reconsider doing everything through a call center instead of having an agent to take care of everything."